I have to share this wonderful story that I heard two days ago and relates to my last blog entry on the NHS. Bear in mind that this story is third-hand but I bet it resonates with many.
A lady went to the GP surgery and asked for an appointment. She was told that the surgery only accepts telephone appointments and was asked if she had her mobile phone with her. She did. It was switched off because the signs told her to switch it off. She was advised to go outside to phone the surgery. She did and spoke to the receptionist who had given the advice.
This is a story that would make a good comedy sketch. I didn't hear what happened next but for any comedy sketch writers the conclusion could be that there were no appointments left for that day and she could be asked to phone back the following day.
Change the world
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